Getting the best out of Zentro: our services!

For us, the focus is on our customers and their individual

individual needs and requirements are the focus of our attention.

 

Software customization

Individual programming in connection with Zentro

You want Zentro to be tailored to your company, then book it:

  • Individual programming in connection with Zentro
  • Programming of data imports / corrections
  • Creation and customization of printouts and reports
  • Adjustments in the dashboard
  • Company specific configuration of the ERP system Zentro

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System configuration

Installation, adjustment of Zentro settings

We will be happy to do the following work for you:

  • Installation of Zentro on your server or clients
  • Deployment of new features outside our standard updates
  • Clarification of hardware problems for the basic system on which Zentro is installed
  • Elimination of malfunctions and damages caused by improper operation or force majeure
  • Consultation and organization of hardware such as: Zentro database server, OPN 2001 barcode scanner, OPN time recording scanner
  • Consulting and organization of cloud services such as: FTP account for supplier and sales interfaces, External database.

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Get an overview at the strategy workshop

You not only want to digitize your company but also optimize it? We address your processes individually! We advise you not only on the step-by-step software introduction but also on how you can optimize and simplify your processes.

The service packages

To ensure the best possible support for our Zentro users, we offer individually tailored services. The services are available in various forms and include software updates, email support and telephone hotline respectively.

Update service

  • Software updates (further development and adaptation to operating system changes)
  • contractual assurance of support for your software
  • reduced hourly rate

 

 

Cost/year: 10 % of software, interface modules, client and network licenses.

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Support service

Prerequisite for the support service is a valid update service contract. The support service includes the following services:

 

  • free e-mail support
  • telephone hotline

Cost/year: 5 % of software, interface modules, client and network licenses.

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