Data protection

Privacy policy

We promise that no email addresses or other data will be sold or rented to third parties for marketing purposes. To help you understand exactly what we do with your information, we've written this privacy policy text. It tells you exactly when and why we collect personal information about you. It also tells you what we do with it and under what circumstances it is disclosed to others. You will also learn how your information is protected and what your data subject rights are.

Collecting, using and storing personal information

Personal information includes any information that can be used to identify you - for example, name, phone number, e-mail address or address.

In principle, no personal data is processed in connection with the use of this website. This excludes those cases in which you voluntarily enter your personal data (name, e-mail address) on the website in order to use certain services (e.g. by filling out the contact form or when you sign up for our newsletter).

This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by cookies about the use of this website (including IP address) will be transmitted to and stored by Google on servers in the United States. However, we have activated IP anonymization on all pages of the website. Your IP address will therefore be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The IP address is therefore neither fully transmitted to Google nor stored. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and only shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by setting your browser software accordingly (all popular browsers offer settings for this). Likewise, there are tools that prevent tracking by Google Analytics. These can be downloaded under this link. A collection of the data generated by cookies and related to the use of the website (including IP address) as well as the processing of this data by Google can also be prevented by sending us a statement of objection by e-mail. The website can be used without restrictions, even if you use the above tools or prevent the use of cookies through appropriate browser settings or you opt out. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

In order to optimize our offer and to monitor the server load, we use the web analysis service StatCounter for this website. StatCounter uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by StatCounter on servers in the United States. StatCounter will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. StatCounter may also transfer this information to third parties where required to do so by law, or where such third parties process the information on StatCounter's behalf. StatCounter will not associate your IP address with any other data held by StatCounter. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by StatCounter in the manner and for the purposes set out above.

Applications with registration

This website contains button-shaped links to plugins of various social networks, including, among others, "Facebook.com", "Google.com" as well as "Youtube.com". When the respective buttons are pressed, personal data (e.g. IP address) may be collected by the operators of the respective social networks. We have no influence on the collection of data by the respective operators of the social networks. Information on the extent and use of the collected data can be found in the privacy statements of the respective social networks.

There is also a newsletter on our site for which you can register. We store the data collected here (name and e-mail address) only as long as they serve the purpose of informing you about news from us and for a maximum of two more years thereafter. You can also easily unsubscribe from the newsletter at any time by clicking on the "Unsubscribe" link found under each newsletter and following the instructions there.

How we handle e-mail requests

If you write us an inquiry, then the data you provide (such as email address, name, phone number, address and all attachments to the email) will be stored by us for 24 months for the purpose of processing the inquiry and in case we need to contact you.

Your right of revocation

You can revoke your consent to the processing of your data at any time. To do so, simply send an email tooffice@zentro.at. After revocation, we will contact you to let you know what data we have from you and that we will delete the data within one month of receiving your request and will no longer process it. If we do not properly comply with your right of revocation, you have the right to file a complaint with the Austrian data protection authority.

Your data subject rights

You can send an informal request for information about your data, a request for correction of your data, deletion of your data, data portability, restriction of data processing or right of objection tooffice@zentro.at at any time.

We will process your request within one month and inform you about the measures taken. In principle, requests are free of charge. However, we reserve the right, in case of excessive or obviously unfounded requests, not to process them or to process them only against a cost fee of 120,- Euro per required working hour. Should your data be necessary for the assertion, exercise or defense of legal claims or for the fulfillment of contractual obligations, the request for deletion can only be processed after the mandatory reasons for storage have ceased to exist. We reserve the right to request proof of identity for security and legal reasons.

If you suspect that your request is not being processed or is not being processed properly, you have the right to contact the Austrian data protection authority by means of a complaint.

Links to other websites

Our website contains links to other websites over which we have no control. Therefore, we cannot assume responsibility for the protection of your data while you are visiting one of these other websites. This privacy policy applies only to this site. If you want to know whether and for what purpose your data is used on other websites, it is best to read their privacy policies carefully.

Person responsible for data protection

If you have any questions about how we process or store your personal information, please write tooffice@zentro.at.

The responsible person in terms of the General Data Protection Regulation is Managing Director: Mag.^a Barbara Platzer.